At Kinder King, we strive to deliver your orders quickly and efficiently, so your little ones can start enjoying their new products as soon as possible. Please review our shipping policy for details on how we handle orders, shipping timelines, and other important information.
Order Processing
· Processing Time: Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
· You will receive an email confirmation with tracking information once your order is shipped.
Shipping Costs & Tax
1. Standard Shipping:
o Delivery Time: 2–7 business days
o Cost: free shipping
2. Sales tax is automatically calculated and collected based on each region.
Shipping Locations
· We currently ship within the United States excluding Alaska, American Samoa, Hawaii, Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands and Guam.
· At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or international locations outside our listed regions.
Delivery Times
· Delivery times are estimates and may vary due to unforeseen circumstances such as weather, holidays, or carrier delays.
· For any delays, we recommend contacting the shipping carrier directly with your tracking number.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.
Lost or Damaged Packages
· If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.
· For damaged items, please provide photos and a detailed description of the issue so we can assist you with a replacement or claim.
Changes or Cancellations
· Orders can only be modified or canceled within 24 hours of placement. After this time, the order will begin processing and cannot be changed.
· For assistance, please contact our customer service team at support@kinderking.store
Thank you for choosing Kinder King! We’re excited to bring joy to your home with our high-quality products for little ones.